Cancellation/Refund Policy
CONSUS believes in helping its customers as far as possible, and has therefore a
considerate cancellation policy.
- CONSUS undertakes all projects under the purview of Milestones
that dictate the direction / road-map followed by the project.
- All Web Design/ Development/ Applications are carried
out and accepted upon a complete analysis and creation of a complete scope document,
in order to make sure that teams have complete understanding of the work needed
to be done, elimination possibilities of a project cancellation / reversal / dispute
- Since CONSUS and the Clientele realize that there is work
involved in achieving every milestone of the project and completion of every module,
a refund would not be possible for the work already completed.
- CONSUS makes sure that in case of a project termination
on a mutual basis, the client has control of all the work done till that date and
the money, if paid for further development, is returned.
- CONSUS also respects a decision made by a client to works
with a different provider within 48 hours of the project initiation. In such a scenario
CONSUS would refund the amount for the project that has been paid till date.
- No cancellations are entertained for those Services that
the CONSUS marketing team has offered on special occasions. These are limited occasion
offers and therefore cancellations are not possible.